> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apiyi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does my APIYI balance expire? What is the validity period?

> APIYI balance validity period rules (365 days from 2026-08-02), including recharge rollover and expiry alerts.

APIYI balances are valid for **365 days from the credit date**. The rule has been in effect since **2026-08-02**.

**A new recharge resets the validity of all available balances** back to a full year.

Expired balances are **voided automatically — no refund, no restoration, no conversion**.

We send expiry alerts at **30 / 7 / 1 days before** the expiry through in-app messages, email, and WeCom (if bound).

<Info>
  **Official policy (effective 2026-08-02)**

  <img src="https://mintcdn.com/apiyillc/TppGwwikGrrA50SO/images/balance-validity/apiyi-balance-365-day-policy-announcement.jpg?fit=max&auto=format&n=TppGwwikGrrA50SO&q=85&s=bb6bb45435c402b0fddac4e663e2f0ce" alt="APIYI 365-day balance validity announcement" width="800" height="612" data-path="images/balance-validity/apiyi-balance-365-day-policy-announcement.jpg" />

  Source: APIYI system announcement "Account balance now valid for 365 days". A new recharge **resets all available balances** back to a full year.
</Info>

## Details

* **Validity length**: 365 days from the credit date.
* **Start time**: the time when the recharge is **credited to your account**, shown on the console's "Funds" page.
* **Existing balances**: a unified baseline of **2026-08-02** is used — historical recharge dates are not retroactively applied.
* **Stacking rule**: **a new recharge resets the validity of all available balances** back to a full year (the next "expiry baseline" is the latest recharge credit time).
* **Promo credits**: limited-time promotional credits follow the same 365-day rule and are also reset by a new recharge.
* **Enterprise accounts**: bank-transfer recharges follow the same 365-day rule and reset behavior.

## Specific scenarios / steps

### Scenario 1: How to check my balance validity

<Steps>
  <Step title="Log in">
    Sign in to the [APIYI console](https://api.apiyi.com).
  </Step>

  <Step title="Open Funds">
    Click "Funds" / "Account balance" in the left menu.
  </Step>

  <Step title="Check the expiry column">
    Since 2026-08-02 the "Funds" page lists the expiry date for every account.
  </Step>
</Steps>

### Scenario 2: How will I be alerted before expiry

* In-app message at day 335 / 358 / 364.
* Email to your registered address with subject "\[APIYI] Your balance is about to expire".
* WeCom notification if you have linked your account.

### Scenario 3: Can an expired balance be restored?

* **No**, expired balances cannot be restored or refunded as cash.
* The account is **not** closed. A new recharge reopens usage immediately.
* If you believe an expiry was incorrect, contact support within **30 days** of expiry with the recharge order ID and a console screenshot.

### Scenario 4: How to avoid letting balance expire unused

<Tip>
  * **Top up small, top up often**: weekly or monthly micro-recharges beat one large lump.
  * **Estimate usage**: monthly top-up ≈ avg daily usage × 30.
  * **Enable alerts**: turn on balance and expiry notifications under "Account settings → Notifications".
  * **Top up before expiry**: a top-up in the days before expiry resets the validity of all available balances back to 365 days.
</Tip>

## FAQ

<AccordionGroup>
  <Accordion title="Is the validity 365 days or unlimited?">
    **365 days from credit** since 2026-08-02. If the policy changes, we will announce it on the "Recharge promotions" page and the Live banner first.
  </Accordion>

  <Accordion title="Does a new recharge reset old balances?">
    **Yes.** The official announcement is explicit: a new recharge **resets the validity of all available balances** back to a full year.
  </Accordion>

  <Accordion title="Do enterprise bank-transfer balances follow the same rule?">
    Yes — 365 days, and a new recharge also resets all available balances.
  </Accordion>

  <Accordion title="Will I always be notified before expiry?">
    * Email: yes.
    * In-app message: yes.
    * WeCom: only if bound. Binding does not affect the other two channels.
  </Accordion>

  <Accordion title="Can an expired balance be restored?">
    No. Please use the balance before expiry or contact support; raise disputes within 30 days of expiry.
  </Accordion>
</AccordionGroup>

## Related

* [Why is my request failing with balance left?](/en/faq/balance-insufficient)
* [Balance alerts](/en/faq/balance-alerts)
* [Refund policy](/en/faq/refund-policy)
* [Recharge promotions](/en/faq/recharge-promotions)
* [Announcement: 365-day balance validity](/en/live/2026-08/balance-365-day-expiry)

## Contact

* [WeCom support](https://work.weixin.qq.com/kfid/kfc9adfd5810ece25ec)
* Email: [hi@apiyi.com](mailto:hi@apiyi.com)