> ## Documentation Index > Fetch the complete documentation index at: https://docs.apiyi.com/llms.txt > Use this file to discover all available pages before exploring further. # DeepSeek Official Timeouts Today Stem from a Provider Outage; Volcengine Full-Size Route Enabled > Today's abnormal timeouts on the official DeepSeek models are caused by a provider-side DeepSeek outage: the official status page shows a partial Web/API disruption lasting about 3 hours, with V4 Pro timing out heavily and the Flash series less affected. APIYI has urgently enabled a Volcengine full-size DeepSeek route, which is performing normally in production. Please report any remaining issues. **2026/10/15 12:00 (UTC+8)** · Model Status · DeepSeek ⚠️ **Official DeepSeek models are timing out abnormally today due to a provider-side DeepSeek outage; APIYI has urgently enabled a Volcengine full-size route, which is performing normally** DeepSeek's official status page `status.deepseek.com` reports "DeepSeek Web/API Partially Unavailable", affecting three components: Chat Service, the DeepSeek V4 Pro API and the V4.1 Flash API. The incident had lasted about 3 hours at the time of this post; DeepSeek says the cause has been identified and a fix is being implemented. From APIYI's production monitoring, `deepseek-v4-pro` is hit hardest, with most requests timing out, while the Flash series such as `deepseek-v4.1-flash` / `deepseek-v4-flash` is less affected. Mitigation: APIYI has urgently enabled a Volcengine full-size (full-parameter) DeepSeek route to serve requests. Model names and calling conventions are unchanged, and response times look normal in production. If you still see timeouts or errors, please report them promptly via a support ticket or WeCom customer service and we will follow up right away. We will post an update once the provider recovers. DeepSeek official status page showing a partial Web/API disruption affecting Chat Service, the V4 Pro API and the V4.1 Flash API Thanks for your patience — we keep operating around the clock. *** ← [Back to Live Updates](/en/live) · 📚 [Monthly archive](/en/live/archive) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.