2026/5/19 16:42 (UTC+8) · Service Notice
⚠️ Network wobble around 15:00 today (UTC+8) · 502 errors — Heads-up: around 15:00 (UTC+8) this afternoon, our backend servers ran into an incident that caused some requests to return 502 errors. Recovery was completed by switching DNS resolution, and request latency was briefly elevated during the switch. The incident sits at the upstream infrastructure layer — out of our hands as it happened, but we’ll be tightening ops monitoring to soften the impact of similar wobbles. Thanks for your understanding.
💡 Recommendation: For transient 502s, clients can add exponential backoff retries (1s, 2s, 4s for the first three attempts works well) — retries typically restore service.
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Network Wobble Around 15:00 Today · 502 Errors
5/19 around 15:00 (UTC+8) backend servers had an incident causing some requests to return 502. Recovery was completed by switching DNS resolution (latency briefly elevated during the switch). Upstream infra-level issue — we’re tightening ops monitoring.
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