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2026/10/9 10:29 (UTC+8) · Service Notice ⚠️ We currently can’t reply in the WeCom temporary chat window. Please scan the QR code to add us as a WeCom contact first The customer-service link or QR code opens a temporary chat window: we receive your messages there but cannot reply. Scan the contact card QR code below to add us; it then becomes a normal contact conversation and messages flow both ways.
APIYI WeCom contact card QR code
Other ways to reach us:
  • Support ticket: submit one from the console after signing in. Tickets are trackable and recommended over email ([email protected])
  • Homepage: Telegram and other contact options are also available
  • Personal WeChat: available on request via ticket
When reporting an issue, include the request time (with time zone), model name, error message, and request ID so we can locate it faster. Never share your full API key.
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