Short Answer
To reduce repeated submission, verification, and invoicing work for small orders, we recommend combining multiple orders until they reach $100 or more before requesting an invoice. The $100 threshold is a suggested consolidation amount, not a minimum invoicing limit.Why We Recommend Combining Orders
Our platform provides a continuous service, which often results in many small, separate orders. Requesting an invoice for each one individually creates unnecessary overhead for both sides:- Repeated submissions: The same customer submitting multiple invoice requests
- Repeated verification: Finance teams checking each order, amount, and payment record individually
- Repeated processing: Issuing, reconciling, and mailing invoices one by one
$100 is a recommendation, not a restrictionThe $100 amount is purely a suggestion to improve efficiency. It is not a minimum threshold below which invoices cannot be issued.
When You Can Request an Invoice Below $100
If you have a special reason that prevents you from accumulating to $100, you can contact support to apply for an invoice below the suggested amount:- Expense reimbursement: A reimbursement deadline is approaching and you need the invoice urgently
- Account discontinuation: You are stopping use of the account and cannot accumulate more orders
- Partnership termination: The business relationship is ending and you need a final settlement
- Account settlement: You need to settle the remaining account balance
Invoice Request Workflow
1
Gather orders
In your user dashboard under “Orders” or “Billing”, filter out all orders you wish to invoice and confirm the total amount
2
Combine amounts
Combine multiple orders until the total reaches $100 or more before submitting
3
Submit request
Submit via the “Request Invoice” entry in your dashboard, or contact support for assistance
4
Wait for review
Our finance team will verify and issue the invoice within 1-3 business days
Frequently Asked Questions
Why don't you issue invoices automatically each month?
Why don't you issue invoices automatically each month?
Currently, invoices are issued on request per order batch, not automatically each month. If you need monthly summaries, please accumulate orders and submit them together, or contact support to discuss a custom arrangement.
Electronic or paper invoices?
Electronic or paper invoices?
We issue electronic invoices by default (VAT regular / special invoices) for faster delivery. If you require a paper invoice, please specify in your request and provide a mailing address.
Is there a time limit on combining orders?
Is there a time limit on combining orders?
We recommend combining orders from the last 6 months. For orders older than 6 months, please confirm with support first whether they can be combined.
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Contact Us
For invoices below $100 or any invoice-related questions, please reach out via:- User dashboard: Live chat entry
- Ticket system: Submit an invoice-related ticket