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User Groups and Model Permissions

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Automatic Upgrade for Recharged Users

After recharging, the platform periodically adjusts recharged users to VIP or SVIP groups, which unlocks all models.
Automatic Group Adjustment
  • Recharged users are automatically assigned to VIP/SVIP groups
  • VIP/SVIP users can use all available models on the platform
  • Group adjustment usually completes automatically after recharging

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Manual Group Adjustment

If your group hasn’t been automatically adjusted after recharging, contact customer service for manual adjustment:

Contact Customer Service

WeChat: 8765058Please provide your account information, and customer service will help adjust you to the correct user group.

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Specific Reasons for Model Unavailability

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1. High-Price Model Restrictions

Most models can be used normally, but a few high-price models have restrictions for the default group:
  • Example: claude-opus-4-20250514 and other newly released high-end models
  • Reason: Due to high cost, not yet open to default group
  • Solution: Recharge to upgrade to VIP/SVIP group for access
High-Price ModelsSome latest or high-end models are only available to paying users due to higher costs. Recharge to obtain full model access permissions.

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2. Platform Discontinued Models

Some models are unavailable because official platforms have discontinued them:
  • Example: gpt-4.5-preview
  • Reason: OpenAI platform has discontinued this model
  • Result: We also discontinued it accordingly and cannot continue providing service
Model Discontinuation ExplanationWhen original AI service providers (such as OpenAI, Anthropic, etc.) discontinue a model, we also synchronously discontinue that model. This ensures service stability and consistency.

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User Group Description

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Default Group

  • Permissions: Basic model access
  • Restrictions: Some high-price models unavailable
  • Applicable: Free users and newly registered users

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VIP/SVIP Groups

  • Permissions: All available model access
  • Advantages: Including latest and high-end models
  • How to Obtain: Automatic or manual adjustment after recharging

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Check Model Availability

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Confirm Current Group

  1. Log into console to view account information
  2. Confirm current user group level
  3. View available model list

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Test Model Calls

  1. Use test function in API documentation
  2. Try calling specific model
  3. View returned error information

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Common Solutions

  1. Recharge Upgrade: Most direct solution, unlocks all models
  2. Contact Customer Service: Handling when group not adjusted after recharging
  3. Choose Alternative Model: Use other available models with similar functions
  4. Wait for Updates: Follow platform announcements for new model launch information