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Quick Answer

You need to log in to github.com in the same browser first, then use the GitHub one-click login on the API Yi website. Make sure to use Chrome browser.

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Symptom

When trying to log in to API Yi with your GitHub account, you see the error message:
This GitHub account is already bound
This prevents you from logging in normally.

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Solution Steps

1

Open Chrome Browser

Make sure to use Chrome browser for this process. Avoid using other browsers (such as Safari, Firefox, etc.) to ensure the login flow works correctly.
2

Log in to GitHub

Open github.com in Chrome and confirm you are logged into the correct GitHub account.If you were previously logged into a different GitHub account, log out first, then log in with the account bound to API Yi.
3

Log in to API Yi

In the same Chrome browser, open the API Yi website and click the “GitHub One-Click Login” button to complete the login.
You must complete both steps in the same browser. Do not use different browsers for each step.

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FAQ

Chrome has the best compatibility with the GitHub OAuth login flow. Other browsers may have Cookie or session synchronization issues that cause login failures.
Try the following:
  • Clear Chrome’s cache and cookies
  • Make sure Chrome is not in incognito mode
  • Check if any browser extensions are blocking third-party cookies
  • Log out of GitHub, log back in, and try the API Yi one-click login again
If you need to change the bound GitHub account, please contact customer support for assistance.

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Contact Us

Contact Support

If the issue persists after following the steps above, please contact our support team for help.