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APIYI balances are valid for 365 days from the credit date. The rule has been in effect since 2026-08-02. A new recharge resets the validity of all available balances back to a full year. Expired balances are voided automatically — no refund, no restoration, no conversion. We send expiry alerts at 30 / 7 / 1 days before the expiry through in-app messages, email, and WeCom (if bound).
Official policy (effective 2026-08-02)APIYI 365-day balance validity announcementSource: APIYI system announcement “Account balance now valid for 365 days”. A new recharge resets all available balances back to a full year.

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Details

  • Validity length: 365 days from the credit date.
  • Start time: the time when the recharge is credited to your account, shown on the console’s “Funds” page.
  • Existing balances: a unified baseline of 2026-08-02 is used — historical recharge dates are not retroactively applied.
  • Stacking rule: a new recharge resets the validity of all available balances back to a full year (the next “expiry baseline” is the latest recharge credit time).
  • Promo credits: limited-time promotional credits follow the same 365-day rule and are also reset by a new recharge.
  • Enterprise accounts: bank-transfer recharges follow the same 365-day rule and reset behavior.

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Specific scenarios / steps

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Scenario 1: How to check my balance validity

1

Log in

Sign in to the APIYI console.
2

Open Funds

Click “Funds” / “Account balance” in the left menu.
3

Check the expiry column

Since 2026-08-02 the “Funds” page lists the expiry date for every account.

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Scenario 2: How will I be alerted before expiry

  • In-app message at day 335 / 358 / 364.
  • Email to your registered address with subject “[APIYI] Your balance is about to expire”.
  • WeCom notification if you have linked your account.

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Scenario 3: Can an expired balance be restored?

  • No, expired balances cannot be restored or refunded as cash.
  • The account is not closed. A new recharge reopens usage immediately.
  • If you believe an expiry was incorrect, contact support within 30 days of expiry with the recharge order ID and a console screenshot.

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Scenario 4: How to avoid letting balance expire unused

  • Top up small, top up often: weekly or monthly micro-recharges beat one large lump.
  • Estimate usage: monthly top-up ≈ avg daily usage × 30.
  • Enable alerts: turn on balance and expiry notifications under “Account settings → Notifications”.
  • Top up before expiry: a top-up in the days before expiry resets the validity of all available balances back to 365 days.

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FAQ

365 days from credit since 2026-08-02. If the policy changes, we will announce it on the “Recharge promotions” page and the Live banner first.
Yes. The official announcement is explicit: a new recharge resets the validity of all available balances back to a full year.
Yes — 365 days, and a new recharge also resets all available balances.
  • Email: yes.
  • In-app message: yes.
  • WeCom: only if bound. Binding does not affect the other two channels.
No. Please use the balance before expiry or contact support; raise disputes within 30 days of expiry.

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